-Internship as a translator for 8 weeks at Khai Minh Global Co., Ltd. in July 2015;
-Daily update and track sea import shipment information, documentations processing related to shipments and package's progress to clients;
-Handle documentation for sea import shipments including input data in system, issue documents (Pre-alert, Bill of Lading, Arrival Notice, Delivery Order, etc.), submit manifest on time, and make payment for shipment to carriers/forwarders;
-Coordinate with other sections and overseas partner offices on customs agents for clearance; follow up working guideline given by agents, shippers, partners and customers;
-Report to manager customers’ complaints or inquiries if any problems occur to shipments.